In the sections that follow, we provide a case study illustration of a determined individual who got the help she needed to succeed at creating and implementing a financial literacy training program.
Irma manages the volunteer training program for a well-known public health nonprofit. When training volunteers, she discovered that many of them lacked even the most fundamental money management skills. That’s when Irma decided a financial literacy class or workshop would not only benefit her volunteer team, but would bring a much-needed service to her entire community. However, she would need some assistance to make it happen.
At their next training, Irma distributed a brief questionnaire to the volunteers, and learned that even a very basic level of education would be advantageous to this group.
Irma next faced the task of choosing the topics to emphasize during the training. Many of her volunteers represented a low-income demographic, so she determined that a focus on budgeting and locating income sources might be beneficial.
“Who would teach the financial literacy training program?” was Irma’s next question. The instructor she chose would need to be a capable presenter who could relate to a diverse audience, in addition to being well-versed in financial literacy subjects. Irma settled on a personal finance educator who had earned the NFEC’s Certified Financial Education Instructor credentials.
Irma was quite pleased with the results of her first financial literacy training program, and excited to try the process again. But she couldn’t leave her original volunteer group behind. Irma held a celebration to recognize the volunteers for their achievements. Then she set a new schedule of quarterly follow-up training so they could keep their momentum moving forward. She consulted the Consumer Financial Protection Bureau bank of resources for additional thoughts on education.