Bill Field
User Experience Training for
Financial Wellness Professionals
Personal Notes
I’ve always had a profound interest in modern technologies, user interface design, tutorial development, and event documentation from a customer service point of view. I feel the deepest sense of reward when I can support someone to reach that “aha” moment when they suddenly get how to make technology work for them. My work for the NFEC is particularly satisfying because I have the opportunity to help create a positive user experience not just for our financial educators, but for all the participants in financial wellness events they offer across the country and around the world.
Bio
Bill Field, User Experience (UX) Director for the National Financial Educators Council (NFEC), is uniquely positioned and qualified to train financial wellness professionals in how to provide a positive user experience to participants at each touchpoint of a financial education event. This training spans all phases of financial education – pre-programming, implementation, and post-programming.
With a BA in Journalism from California State University, Long Beach, a Certificate of Achievement in Business Management from Golden West College, a California Real Estate License, and experience as an Event Photographer, Field joined the NFEC in 2009 as the organization’s Lead Developer and was promoted to his current position in 2016.
Field stands out above others in the UX arena due to his talent for crafting seamless user interactions, his consumer-centric approach, and his technological and design expertise. His keen eye for detail, empathy, and understanding of user behavior have given him a unique skill for building bridges between the company and the consumer that ensure a positive user experience while also serving the NFEC business and social impact mission.
