CFEI Feedback, Reviews, & Graduate Data
Before deciding to join the Certified Financial Education Instructor (CFEI®) program, it can be helpful to see what other participants have experienced. By reviewing the feedback, insights, and results shared by recent graduates, you’ll gain a clearer picture of the program’s value and the real-world impact it has made for educators across diverse fields.
We’ve gathered survey data, public reviews, and direct feedback to give you a clear picture of what it’s like to earn the CFEI® credential – and the difference it makes in the real world.
Student feedback lies at the heart of how we continually improve the Certified Financial Education Instructor (CFEI®) program. By listening to the experiences, insights, and results of our graduates, we ensure that the training remains relevant, effective, and high-impact. The reviews and data shared here highlight both the value participants found in the program and the real-world difference they are making as certified financial educators.

Graduate Survey Data
The NFEC conducts surveys throughout the course to gauge the impact of the training and track participant progress. These data reflect responses from 1,655 graduates who reported their experiences, outcomes, and the ways the CFEI® program has influenced their ability to deliver effective financial education.
Increase of Confidence
Do you feel more confident and qualified to empower others with financial wellness programming?
Recommend
Would you recommend that other financial educators complete this class before teaching financial literacy?
Constructive Feedback
Not all feedback is glowing – and that’s a good thing. Over the years, graduates have shared suggestions that have helped us refine and improve the CFEI® program. By listening to these perspectives, we’ve been able to strengthen the training experience, add new resources, and continue raising the standard for financial educator preparation.
Top 5 critiques of the course in the past and how we resolved those issues:

| Student Comments | How We Resolved It |
|---|---|
| Lacked areas in the training manual to add notes. | We created a comprehensive course manual that consolidates all lessons and leaves room for student notes. |
| It was challenging to locate specific training resources. | A full platform update occurred in 2025 that provided streamlined navigation, easy course progress, and added walkthrough videos. |
| Desire for more personal support. | In addition to existing weekly live training sessions, email, and chat support, we introduced onboarding calls, daily support calls, and a personal consultation call upon graduation. |
| Request for more videos and diverse training formats. | In 2025, we added over 89 new training videos in a variety of formats to engage different learning styles and keep the content dynamic. |
| Need for more real-world examples to apply in teaching. | Every chapter now includes expanded case studies, sample activities, and practical applications to help instructors bring lessons to life. |
Bottom Line: We value student feedback and use it to continually improve the CFEI® program – making the training stronger with every cohort.

